Frequently Asked Questions
Everything you need to know about bringing fine art into your home.
How is my artwork packaged for shipping?
We use professional-grade, acid-free protective wrapping and custom-built reinforced crates to ensure your artwork arrives in gallery condition.
Do you provide certificates of authenticity?
Yes, every limited edition print and original piece of art comes with a signed Certificate of Authenticity to verify its provenance and value.
What is your return policy for original pieces?
We offer a 14-day satisfaction guarantee. If the piece doesn't fit your space perfectly, you can return it for a full refund, provided it is in its original condition.
Do you offer professional framing services?
All our artworks come with bespoke framing options curated by our specialists to complement the piece and protect it from UV damage and moisture.
How long does delivery typically take?
Standard delivery takes 5-7 business days. For oversized or specially framed items, please allow up to 14 days for our specialist white-glove couriers.
Can I request a private viewing before purchasing?
We can arrange private viewings at our partner galleries for specific original works. Please contact our concierge team to schedule an appointment.