Returns & Exchanges
At Castle Fine Art, we want you to be completely enamored with your new acquisition. If your artwork isn't the perfect fit for your home, we offer a 14-day return policy for a full refund or exchange.
Initiate Your Return
Contact our dedicated client services team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repackage the artwork in its original gallery-grade protective crating and materials to ensure it remains pristine during transit.
Arrange Collection
Once your return is authorized, we will schedule a professional courier service to collect the piece directly from your residence or gallery.
Inspection and Refund
After our specialists verify the condition of the returned artwork, we will process your full refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing